The rawTicketInfo type is an object with the following information:

    claimed?: boolean | string; // The user id of the member who claimed or was assigned to the ticket. 'false' if there was no user assigned to it or claimed the ticket.
    closed: boolean; // Whether the ticket is closed or not.
    channel: string; // The id of the channel of the ticket.
    guild: string; // The id of the server where the ticket was closed in.
    category: boolean | string; // The name of the category which applies to the ticket. 'false' if no ticket category applies.

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